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What is a good credit score when applying for a home loan in Singapore?

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What is a credit report and what does a credit score mean?

A credit report is a consolidated report of the repayment history and outstanding balances of all debt obligations (credit cards, home loans, car loans, mortgage loans, personal loans etc) taken from a financial institution in Singapore.

A credit score or credit rating is a points-based system within the credit report used to ascertain the probability of default an individual might have for any debt facilities.

Banks use your credit score during their credit underwriting process to determine if they should lend any form of loans or issue any credit cards to an individual.

All banks will refer to your credit report from the Credit Bureau of Singapore (CBS), before approving a mortgage loan application in Singapore. The credit report determines how the bank treats your application. A bad credit score or rating can mean outright rejection even if you do pass TDSR thresholds or a LTV limit, which means you will have to borrow a smaller loan amount. 

What is a good credit score or rating in Singapore when applying for a home loan?

There are two components to your credit report. The report will feature your credit grade, which is determined by a  numerical credit score, as well as the best credit grades in securing a home loan in Singapore.

Here’s what the credit scoring system looks like:

Credit gradeCredit scoreProbability of Default
AA1911 to 2000Less than 0.27%
BB1844 to 19100.27% to 0.67%
CC1825-18340.67% to 0.88%
DD1813-18240.88% to 1.03%
EE1782-18121.03% to 1.58%
FF1755-17811.58% to 2.28%
GG1724-17542.28% to 3.48%
HH1000-1723More than 3.48%

Note that you will face slight difficulty in getting a home loan in Singapore once your credit grade is indicated as CC.

From a credit grade of DD onwards, it gets increasingly harder for a credit card much less a home loan to be granted.

For credit gradings of GG or HH which indicate the highest probability of default, no financial institution will be able to grant any form of credit facilities. The next best option would be alternative lenders.

Here are 6 ways to help improve your credit score when applying for a mortgage in Singapore:

  1. Have only two or three credit cards so that the total number of credit accounts is kept low
  2. Ensure that your 12-month history of repayment for all credit cards and loans is paid within 28 days. For credit cards, make sure that you to fully pay off your monthly balances
  3. Refrain from applying for multiple credit facilities at once (e.g. applying for three personal loans and a credit card in a single month)
  4. Try not to go for the maximum credit limit that a bank can assign you and instead, indicate a lower credit limit on your own to the bank
  5. Keep enquiry activity to once a month — having a lot of different banks look into your credit score in a short time can actually worsen it. In such cases, it can help to approach a home loans specialist, rather than enquire separately at each bank yourself.
  6. Ensure late payments do not extend past 60 days. Clear off any late payments in full and close off the credit account with the bank if possible

Note that the exact weight of each factor is unknown as the calculation is done by a proprietary algorithm (a “black box”). However, it is possible to improve your credit score by working on the above factors.

Read also: How housing loans work in Singapore

How to read a credit bureau report?

Although reading a credit bureau report can be a little confusing due to the overwhelming amount of information, there are only a few sections where you need to pay attention to:

Summary details

The summary section of the credit report provides a snapshot of your credit profile. As long as the entries titled ‘Defaults’ and ‘Bankruptcy Proceedings’ are indicated as zero, and ‘Debt Management Programme’ reflects an “N”, you can be assured that your credit profile is relatively healthy.

Account Status History

The most crucial aspect of your credit report is the account status history section, which shows all outstanding loans and credit cards. It also indicates the specific banks and the repayment history for the past 12 months for each debt obligation currently held.

The monthly repayment cycles are represented by alphabets ranging from A to M, including an asterisk (*), which applies specifically to credit cards that indicate no usage on the card for that particular month.

Monthly credit ratings and what they mean:

A: Payments were current to 29 days past due

B: 30-59 days overdue

C: 60-89 days overdue

D: 90 days or more past due

E: Closed with no outstanding status

F: Closed with outstanding status

* Facility not used or zero balance

G: Voluntary closure with outstanding / surrender of security with outstanding balance

 H: Involuntary closure with outstanding / surrender of security with outstanding balance

R: Closed, restructured loan

S: Closed, negotiated settlement prior to charge off

W: Coded as default record by Member

M: Account status not available for the particular month

When applying for a home loan or any other type of debt facility in Singapore, having a repayment cycle ranging from A (ideal) to C (not that bad) is acceptable by banks.

A bad credit rating would be characterised as having a monthly repayment cycle ranging from D to W (except for an E and an asterisk). For these ratings, chances of a rejection by banks is very high and a fair amount of justification would have to be made in order for the bank to consider issuing any form of loans or a credit card.

Bureau Score

The bureau score is an overall credit rating given for your credit profit, and banks may or may not necessarily pay attention to the rating. Unless you have a HH or GG rating, there isn’t much to be concerned about.

How frequently is Credit Bureau Singapore (CBS) updated?

The credit report from CBS is generally updated on a monthly basis, but it might be slightly longer depending on the reporting schedule of participating banks to Credit Bureau Singapore.

Also, since the updating of details within an individual’s credit report is relatively an involved process, there are instances where participating banks might have reported an incorrect credit grading – rarely but it has happened.

To rectify any incorrect updates to the credit report, it is best to speak to the customer service team from the specific financial institution. An added measure is to request for the bank to issue a letter stating that the affected credit facility has been closed with no outstanding balances.

In this way, when you are applying for any type of loans or credit cards, the supporting letter can be used to avoid any rejections from other banks due to an incorrect credit grading.

What is a bad credit rating?

A bad credit rating is an unfortunate situation and it is usually due to major faults within the repayment history or pending legal issues for a borrower. While a bad credit rating can be corrected in time, there are certain grades which can scar your credit report permanently.

Some of the bad credit ratings are indicated below:

Hx: This means there is, or was, a writ of bankruptcy issued against you. Alternatively, you may have some form of pending litigation. It is not possible to get a home loan for the next three to five years with this grade.

If you were bankrupt and have received your official letter of discharge, note that you must usually wait five to seven years after the discharge before you can apply for a housing loan.

Cx: Perhaps you have never used loans before. That means there isn’t enough data to tell if you are creditworthy. Not exactly a bad credit rating per se, but banks will look upon such a grading less favourably, which will result in a lower loan amount approved.

Hz: You have had a loan amount of at least $300 written off, or the loan repayment has been restructured or is at least 90 days past due. It is unlikely that you can get a bank loan while this is still on your credit report. However, if you repay the loan amount, this credit grade will be removed after three years.

How to clear a bad credit history in Singapore?

Apart from certain credit grades (HH, GG, HX, HZ), it is usually possible to improve a bad credit score in as little as three months. You can use the four methods indicated below to clear a bad credit history:

1. For a grade of Cx, simply apply for a credit card and repay it promptly.

You can consider getting a credit card with an instant cashback promotion, such as one that gives you $80 or $200 the moment you activate it. Charge a few items to the credit card and repay the full amount before the billing cycle.

There will be no interest charged if you pay before the billing cycle, and you will even make some extra money from the free cashback. But do not go overboard and start actually accumulating debt! 

Also, try to keep it to one credit card or at a maximum 3.

2. Make your loan repayments within 14 days of getting the bill.

Even a single late reminder can sometimes be enough to move your credit grade from AA to BB. If you have not been doing this, you can improve your credit score by making full and prompt payments for the next three months.

Do note that paying the minimum balance on your credit card is not the way to go and instead, clearing all credit card balances monthly is the ideal approach.

3. Close credit accounts that you are not using.

If you have any unused credit cards or lines of credit, pay off any outstanding amount and close them. Ideally, try not to have more than two active credit accounts prior to a home loan application.

4. Obtain written confirmation that your debts are settled.

Get confirmation letters from the relevant banks to state that your various overdue accounts have been settled and closed with no outstanding balance. This will speed up your loan application process. 

Sometimes, there will be a delay before your credit score reflects such repayments.

What if you have a more serious debt issue?

For more serious debt issues, consider using a Debt Consolidation Plan (DCP) instead of a Debt Management Plan (DMP).

The DCP and DMP are both designed to help people in serious debt. However, they work differently from each other.

Under the DCP, all your high-interest, unsecured loans will be consolidated under a single account. For example, if you owe $25,000 across five credit cards, and $30,000 in six separate personal loans, it will all be consolidated into a single $55,000 debt with a single bank. A single interest rate will apply to the whole amount.

The DCP is open to all Singapore Citizens and Singapore Permanent Residents earning $20,000 to $120,000 per year. You must owe at least 12 times your annual income to qualify for the DCP. 

The DMP is a personal finance management programme in which a debt counsellor helps with your monthly budget, and may assist in negotiating with creditors. The DMP is often an intervention to stave off impending bankruptcy.

Between the two, the DCP gives you a better chance on a home loan application. It is still possible to calculate how much debt you can afford to service, taking into account your DCP repayments.

If you would like to obtain your credit report, you can do so online via Credit Bureau Singapore for a fee of $6.42 or view the other available options.

Alternatively, a free credit report is always provided by the bank whenever a credit card or loan application is made.

Do also remember that even though having a good credit rating or score is crucial for a home loan application, ensuring that you have a comprehensive overview of the housing loan interest rates in Singapore is equally important.

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